Veolia Transport Auckland

Veolia Transport Auckland operates the Auckland passenger rail network on behalf of Auckland Transport, with a contract that runs until March 2014.

During summer 2011/12, we worked with Auckland Transport to provide special timetables for events such as the Farmers Santa Parade, Coca-Cola Christmas in the Park and Big Day Out 2012.

We also delivered a four week timetable of bus services during the Christmas and New Year period when large parts of the Auckland rail network were closed to trains so that extensive upgrade works could be carried out by KiwiRail.

We would like to thank all our customers for your patience, while the rail bus services we operated replaced train services. 

The train timetable returned to normal scheduled times on Thursday 19 January, 2012.

There are are two planned network closures coming up on Anniversary and Waitangi weekends to help prepare the rail network for electrification. Visit the Planned Disruptions page here for more information.

Have a great summer!

Using a rail bus - when buses are replacing trains
For information about this click here
Mid June to late August2010 - train services will operate as scheduled
28 August 2010 toJanuary 2011; dates when buses will be replacing trains
Future maintenance and construction works on the network
In order to continue the upgrade... read more
On this page you will find answers to frequently askedquestions about Customer Service , Tickets & Fares, Train Services and Facts & Figures .
CUSTOMER SERVICE
Q - Who should I contact about lost property?
Please contact Veolia Transport between 9.00am and 5.00pm
Phone: (09) 969... read more
MAXX
Contact MAXX directly regarding:
General train queries and information
Timetable information
Delaysand disruptions
Complaints and feedback
Phone:
+64 9 366 6400
0800 103 080 (outside the Auckland free calling area)
... read more

Maxx train updates

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